Privacy Policy

At Skill Research, we respect your privacy and are committed to protecting the personal information you share with us through our website, services, and digital products.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you interact with Skill Research.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. About Skill Research

Skill Research is a Creative Digital Agency & Digital Product Studio providing digital and creative services and digital products.

Our services may include:

• Website Design & Development
• UI/UX Design
• Social Media Management
• Video Editing
• Branding & Creative Design
• Digital Marketing
• Content Strategy
• Podcast Editing
• Digital Products
• Other Customized Digital Solutions

2. Information We May Collect

Depending on how you interact with Skill Research, we may collect certain information that you voluntarily provide or that is automatically collected when you use our website.

Information You Provide

• Name
• Email address
• Phone number
• Business or company information
• Project requirements and messages
• Information submitted through contact or inquiry forms
• Information required to provide our services
• Information required to deliver purchased digital products

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• General usage and interaction information

3. How We Use Your Information

We may use the information we collect for purposes such as:

• Responding to your inquiries and messages.
• Understanding your project requirements.
• Providing requested services.
• Processing and managing digital product purchases.
• Delivering purchased digital products.
• Communicating with you about your project or order.
• Providing customer support.
• Improving our website, services, and digital products.
• Understanding website usage and visitor behaviour.
• Maintaining website security and preventing misuse.
• Complying with applicable legal requirements.

4. Contact Forms & Communication

If you contact us through a contact form, email, WhatsApp, phone, or another communication channel, we may use the information you provide to respond to your inquiry and provide the requested service or information.

We may retain relevant communication records for business, customer support, project management, security, or legal purposes, where appropriate.

5. Digital Products & Orders

If you purchase a digital product from Skill Research, we may collect information necessary to process and fulfil your order.

This may include information such as your name, email address, phone number, transaction details, and delivery information, depending on the product and delivery method.

We use this information to process your order, provide access to the purchased product, communicate with you regarding your purchase, and provide customer support.

6. Payment Information

Payments for our services or digital products may be processed through third-party payment providers.

Depending on the payment method used, payment providers may collect and process information such as payment details, transaction information, and other information required to complete the payment.

Skill Research does not intend to store complete card details, UPI PINs, passwords, or other sensitive payment credentials on our own website servers unless specifically stated and lawfully required.

Payment processing may be subject to the privacy policies and terms of the respective payment provider.

7. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support analytics.

Cookies are small files stored on your device by a website. They may help us understand how visitors interact with our website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

8. Analytics

We may use analytics tools to understand how visitors use our website, including information such as pages viewed, traffic sources, device information, and general website interactions.

Analytics information helps us improve website performance, content, user experience, and our digital services.

Where third-party analytics services are used, their own privacy policies may also apply.

9. How We Share Information

We do not sell or rent your personal information for money.

We may share limited information with trusted third parties when necessary to operate our business or provide requested services.

This may include:

• Payment service providers
• Website hosting providers
• Email or communication providers
• Analytics service providers
• Website or software service providers
• Professional service providers
• Government authorities or law enforcement where legally required

We aim to share only the information reasonably necessary for the relevant purpose.

10. Third-Party Services & Links

Our website may contain links to third-party websites, platforms, payment providers, social media services, or other external services.

Once you leave the Skill Research website and access a third-party service, that service's own privacy policy and terms may apply.

Skill Research is not responsible for the privacy practices, content, security, or policies of third-party websites.

11. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

12. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, prevent misuse, comply with legal obligations, or enforce applicable agreements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

13. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the ability to:

• Request information about personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding the processing of your information.

Requests may be subject to verification and applicable legal requirements.

14. Children's Privacy

Our website and services are not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action where required.

15. Business Communications

If you contact Skill Research or purchase our services or products, we may contact you regarding your inquiry, project, order, payment, delivery, support, or other service-related matters.

Where applicable, promotional communications will be handled in accordance with applicable law and available communication preferences.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

17. Governing Law

This Privacy Policy shall be governed by the applicable laws of India, subject to applicable data protection and privacy laws.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us at: